A Community manager is someone who is literally the voice of your company; and the first point of contact between your brand and your audience. They say that one should always treat a community manager well. Why?
Here’s a classic example.
Bad times? Good times? A little confusing.
So, getting to the point, let’s take a look at the 10 different roles that a Community Manager plays and how they have to wear different hats at the same time:
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